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ERP System Comparison: Acumatica vs. Oracle NetSuite

July 18, 2019 by Aaron Thomas
Technology Solutions

Enterprise planning software is a great investment for growth-minded companies seeking to make their operations more seamless and efficient. There are numerous ERP systems available, and determining which one is right for your organization depends on the size of your business, your budget, which features you need, and more.

What Is Enterprise Resource Planning (ERP) Software?

ERP software uses a system of integrated applications to help businesses view, plan, and manage different facets of their operations from financial management to inventory/supply chain management, client relationship management (CRM), and more.

Two of the most well-known and relied upon systems are Acumatica and Oracle NetSuite. How do they compare? Let’s review a side by side comparison. 

Acumatica vs. Oracle NetSuite

Quality of Customer Experience:

NetSuite – NetSuite has always struggled with customer satisfaction issues, despite nearly 20 years in business. In the past 5 years NetSuite has lost more customers than it has been able to add.

Acumatica – Acumatica is trusted by companies across many different industries. Acumatica also surveys customers semiannually in an effort to improve customer experience and satisfaction. Partners are held to a high standard and can lose their partnership if these standards are not met, which creates a strong incentive to address and resolve customer issues quickly.

Pricing:

NetSuite – Pricing is restrictive to growing companies, with legacy style pricing that charges by user. Oracle NetSuite is known for aggressively discounting their prices on the first year, only to raise them substantially each subsequent year.

Acumatica – Pricing is designed for growing companies. Rather than paying for each user you add, you’ll pay only for the computing resources you actually use. Three factors determine price:

1) What applications do you want to start using now?

2) What type of license are you considering: SaaS Subscription, Private Cloud Subscription, or Private Perpetual License?

3) What is your projected level of consumption based on the volume of your business transactions and data storage?

Multi-tenancy (your data comingled with everyone else’s):

NetSuite – Claims multi-tenancy is the only “true cloud,” meaning single-tenancy is not. This is an advantage for the vendor, not the customer. There are times when a customer will not want a multi-tenant solution, for instance, for segregating data for multiple companies or for testing.

Acumatica – Allows you to host in the public cloud, your own private cloud, or even on premise if you prefer. Acumatica is browser and mobile friendly and compatible with all devices (iOS or Android) for access anywhere you have an internet connection.

Data Access:

NetSuite – You are not allowed to extract your data instantly nor directly export it. You will be able to extract your data eventually; however, getting it in a format you can use can be difficult.

Acumatica – Information is easily exportable from within the application or accessible with SQL tools or web services.

Customization:

NetSuite – Simple customizations can be performed easily. However, NetSuite uses a proprietary programming language, so complex customizations (such as changing business logic or creating new screens and workflows) is difficult.

Acumatica – Acumatica is an SQL server-based application. Programmers with knowledge in C#/.NET/Visual Studio/SQL Server can easily set up customization.

The Rundown

For growth-minded companies, Acumatica provides the most flexible, affordable, and scalable ERP solution.

If you have questions about Acumatica, how it compares to other ERP systems, or how to incorporate it into your business, talk to a nationwide Acumatica partner today.

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